Question 1

Are you a trading company or a factory?

Accepted Answer

We are a factory with more than 6 years of experience in food technology.

Question 2

Do you have operation manual with the machine?

Accepted Answer

Yes, of course, it is in English version.

Question 3

Can the voltage of the machine be adapted?

Accepted Answer

We can adapt the machine to your needs to match your local voltage.

Question 4

Can you ship the machine to my address?

Accepted Answer

Yes, we support shipping and air transportation, as well as door-to-door service.

Question 5

Can I go to China and visit your factory?

Accepted Answer

Sure, we are in Guangzhou, China, welcome to our factory.

Question 6

How do you guarantee the quality of the machine?

Accepted Answer

We have export experience for 6 years and customers who bought our machine have tested the machine before it was shipped.

Question 7

Can you offer us the necessary paper to do the customs clearance?

Accepted Answer

Yes, we will send you the commercial invoice, packing list, bill of lading and we'll also meet your other request.

Question 8

How about the packing?

Accepted Answer

Outside Package: Plywooden packing case as export standard ; Inside Package: Stretch film.

Frequently Asked Questions About Food Processing Machines

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